Our belief regarding User Privacy and Data Protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people whose data we hold
  • Data is a liability and should only be collected and processed as necessary
  • We loathe Spam as much as you do
  • We will never sell, rent, make public your personal data, will only use your data in connection to the services we provide to you.

Relevant Legislation

UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
​Australian Privacy Act (1988) (APA)

Your personal data

If you subscribe to our products and services we need to collect from you your personal details for contract purposes and the efficiency of our services to you. All information gathered is stored on our own Firewall protected Servers within a fully secured building protected by dual path signalling and off-site monitoring. This ensures the highest level of data protection and is never used for any purpose other than to provide for your personal, property, safety and protection.
The building where your data is stored is manned 24/7/365 and all data is fully secure and that security is regularly inspected.  

How long we keep it

Upon termination of your contract all data (apart from recordings) will be destroyed. We keep recordings for a maximum of 12 months after the date the recording was made. You can request access to, and amend your data at any time whilst your contract is active with ourselves.

Access to your personal information

If at any time you believe that the information we process on you is incorrect, you can request to see this information and even have it corrected or deleted. Of if you wish to raise a complaint on how we have handled your personal data then you should contact our Data Protection Officer, Mr Graham Wild. Contact details are as follows:
Email: [email protected]
Telephone: 01706 364 109

Changes to Privacy Statement

This policy is reviewed on an annual basis. The last review was made on May 17th 2018.

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Thank you in anticipation for your co-operation